Ponderosa Retreat

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• Trip Cancellation Coverage
  Protects your vacation savings if your trip has to be cancelled for covered reasons
• 24-Hour Emergency Hotline
  Get medical and legal referrals, pre-trip advice, translation services, and more
• Concierge Services
  Plan ahead for restaurants, shows, attractions, tee times and other activities

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• Trip Interruption Coverage
  Protects your vacation savings for covered reasons that disrupt your stay
• 24-Hour Emergency Hotline
  Get emergency cash transfers and medical transportation, medication and eyeglasses replacement, and more
• Damage & Delay Coverage
  Travel worries such as baggage delays and rental car damages are covered

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• Customer Service Support
  CSA’s customer service will help process all claims
• Dedicated Claims Agent
  Get individualized attention for your case until it is resolved
• Identity Theft Resolution
  Offers you six months of recovery assistance service after you return from your trip
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What could happen?

Consider these real-Iife scenarios:

it's the week of your trip and the news shows that the storm of the century is causing evacuations at your destination. What about the unused travel arrangements you've already paid for?

You're walking up a flight of stairs at your rental and lose your footing, breaking your leg. Where is the nearest hospital? How will you pay for the medical care you need or emergency medical transportation?

Your luggage with your sports equipment never showed up at baggage claim and you may not get it for another 24-48 hours. Now you must buy necessary personal items and clothing, as well as rental equipment for your sports-related activities. Can you get reimbursed for this?

On Demand Medical Care

Getting sick on vacation is never fun. but it doesn't have to be difficult to find what you need. With just one call, we can provide you with immediate access to on call physicians, medical advice, even referral to a physician near you using CSA‘s designated provider network of 30.000 physicians and 850.000 service providers worldwide. It's like taking a doctor with you on vacation.

Consult A Doctor™

Connect instantly with a network of physicians for information, advice, and treatment, including prescription medication, when appropriate. Save time and money and get back to enjoying your vacation.

No Out Of Pocket Medical

No claims to file! If you get sick or injured while traveling. we can get you to a trusted provider and even handle the payment for acute treatments up to $1,000.