While we enjoyed our vacation, the bathroom was a problem. The toilet would not flush unless you took off the top and jiggled the chain (which got hung up with each flush). Also,we had very low water pressure and the bathtub was really slow to drain. Other than that, that cabin was great.

The cabin pictured is not the cabin we rented. Its actually more of a chalet. The kitchen was a little small but it was only for a weekend and we only cooked 3 meals. The view from the porch was wonderful. We will likely ask for the same one again!

The Cabin was extremely clean, very roomy and had all the nice touches of home. The management company was extremely polite and accommodating. Will be staying there again in the near future.<br/>

My husband and I stayed in Pine Needles no.6! Although we had a wonderful time our cabin was nothing like the one that is pictured on the app.you sent me. The front of our cabin was not even visible to us the road took us to the back of the cabin.The cabin was very pretty on the inside,love the furnishings! The kitchen was very small and was nothing like the huge one that is pictured on the app.that was sent to sure it was just an oversight on your part could you see that this is corrected! We did find the cabin pictured further down the road from us. Thank you very much!

The property was great. However all of the passport to paradise stuff is closed or remodeling im winter. The staff said the where working on a ticket for me, when we got there there was no ticket. I would not go in winter if you are wanting to see one of the shows there.

A most enjoyable time. One that makes us want to come back.

We stayed at Pine Needles - this is not a picture of the cabin we stayed in. Called office to report fireplace not working - never heard from them again.

Relaxing amphaspher, Loved being to myself with no-one being close to us, Would have been nice to have had a Tv n the bedroom, Other wise I would stay again if I were to come back to Hollywood, This location was an easy in and easy out with being close to everything we wanted to do!!Enjoyed it very much!

a quiet comfortable experience

It was a good experience except for a few minor issues. The fireplace didn't work. The tv in the livingroom was tilted sideways which made viewing a little awkward. The couch was worn out and was quite uncomfortable to sit on.

We had a wonderful time! A much needed get a way!

We stayed at the Smokey Mountain Christian Village cabin (currently owned by the bank). The chalet was nice. The furniture was old and couches hard. We didn't spend much time in the room. The rental company had a new promotion going on and we received a "passport to paradise" with our rental. Basically is was Free tickets to several rides and attractions as well as ice cream and dinner at mama's farmhouse for 3 days! That was the Best vacation Ever!!!

Arrived at the property on Friday and went to the office. No one was there, so called the number on door. Young lady answered and gave us a code to unlock the door. Had a good stay and left on Sunday, still never seeing a manager.

needs a new mattress.

The cabin was nice and clean and it is in a good location. We had a good time and would consider returning.<br/><br/>There were a few things could be worked on. The receiver for the TV that lets you change channels was behind the TV and made it difficult to change channels. The commode did not flush very good. I noticed this was a problem in other reviews that I read before we rented this cabin. Hoped that it would be fixed. It is advertised that the cabins have a washer and dryer if you need to wash towels but I could not find the washer or dryer.<br/><br/>All in all it is a nice cabin.<br/><br/><br/><br/>

Very nice and clean. Really enjoyed our stay.

The cabin we stayed at was very clean and in a great location. There were fireworks every night at Dollywood that we were able to see from the cabin. The cabin came stocked with most items we needed. Anytime we had a problem or a question, the staff were very friendly and helpful. Now for the "not so great." The lock on our door was terrible. We had to fight with it all week to lock. On the last day it wouldn't lock at all. We spent half an hour messing with it while we were all packed and ready to go. In defense of Eden Crest, we didn't call about it until the last day. I'm sure they would have repaired it had we called earlier in the week. I wish that we were given more specific information about the cabin such as restaurants that deliver, how to get a high chair or crib (if available), how to get more towels, what to do if your outdoor trash bin gets full, layout of the premises, and information on the xplorie card. It would be nice to have the above mentioned information printed and available in the cabin. Other than that, we really enjoyed our stay and would definitely return.

Overall, it was great. But it was very impersonal - did not speak (eyeball to eyeball) to one single person the whole time we were there. Had a visit from a black bear one morning - had no idea there were bears in the area. And the TV (VCR/DVD) is somewhat of a safety hazard. Almost bumped my head into it a few times walking back and forth from the kitchen to the bedroom.<br/><br/>We were disappointed that there was no WiFi, had to buy an extra $50 of data so we could keep in touch with family and friends back home.

The property was beautiful and the location was just a short drive to local attractions. The only problem was no on site staff no phone service and very poor cell service. The pool was dirty and the restrooms unusable. The staff that I did see [20 min drive away] was kind and very helpful. Overall it was a great vacation and we had a wonderful time.

It was very nice, comfortable, cozy, and private. I enjoyed the view from the patio so much. I got up early to watch the sun come up. Unfortunately it rain a lot during the 4th of July but it was great. I did not like the parking. Other than that I had and awesome time and will come back soon. I recommend this stay for any lovers or newlyweds. It is the perfect getaway.

We had three minor issues during our stay, but all of them were resolved right away. We really enjoyed this cabin!

The inside of the cabin is absolutely beautiful. My family of four stayed very comfortably. It was enough off the road that you were in the mountains but close enough to town (5 min) which was very convenient. They have automatic number locks on the door which is very convenient. I just wished that there was a chain lock on the inside. We will definately stay here again.

We spent a week in the Pigeon Forge are to relax and enjoy the sights. The cabin was great for this purpose.

The cabin was pleasant and clean, but the process to getting into the cabin and leaving was a bit messed up. We never received the email or text telling us our correct building code or the alarm code. I had to call to get the building code and then the number they did tell me about the alarm was wrong. So I had to call and get the correct alarm code. When we checked out, I called them to say we were leaving and then two hours after we were on the road, I received a phone call telling me I needed to vacate the building. I then had to call again to say we had already left. That was a good bit frustrating. Otherwise, everyone was very pleasant and we had a nice stay.

My husband and I enjoyed our cabin. We liked the placement. It would of been nice if the place had been decorated for Christmas since it was opening weekend for Christmas. We had an issue with the toilet. It did not flush well at all. The mattress was broke as well on one side. The maintenance guy was very nice when we accidentally set off the alarm. It would of been helpful had the alarm code been sent with the door code.<br/>

The property was nice. We were given the wrong alarm code and set the alarm off when we were checking in though. The fireplace was not working and there were a few other maintenance things I saw. Overall, though we enjoyed our stay.

We had a very good experience with the Cabin and location related to Dollywood and Pigeon Forge. We were in Dollywood for the Gospel singing (1st visit back in October) and Christmas Festival with the lights and focus on Christ. It is wonderful to have that Christ focus in a large amusement park setting. Thanks, Barry M.

Loved the cabin, the service and the location of the cabin. Could not ask for anything more.

It was great! Updated unit, very clean.

Very nice

We reserved at the last minute for Spring Break so we were limited as to places close to Dollywood that would accept our dog (lab). We were very happy with our cabin. It was very clean and very nice. I would have liked some more towels in the cabin since we had our 2 teenage daughters with us but that was really the only issue we had. The app for the property was also great and very user friendly. Overall a great time.

Great place but had a little problem with the alarm.

We had a great time relaxing and visiting the area. We enjoyed the cabin. We felt welcome and our dog says "he did too".

It was great. When calling Eden Crest they were very prompt in our requests. Very helpful. The only issue was the key pad codes.

A wonderful time! The cabin was awesome!

Very very clean! Highly recommend this place.

We checked in, showed the dog, got door code, went to cabin.<br/>No smoke detector in bedroom, couldn't check one in living room.<br/>Took 2 days to get one installed.<br/>No instructions to operate tv. Battery in remote was dead. Maintainance came and corrected. Cabin looks new and was very clean. Could not use fireplace as it had a switch lock on it. Easy to get too but a few miles into town.<br/>Eden Crest paperwork was a nightmare.<br/>Every few days we had to fill out another form to sign. Had to submit photos of license etc. Never had this much with VRBO and Vacations Made Easy. We were only there about an hour and a lady called and said we had to show them our dog before we could check in. We explained that the big heavy set man already did that. She said he didn't put it in the computer. I doubt very seriously we will ever book with Eden Crest again.<br/>

Eden Creast really rolled out the red carpet and gave us an amazing stay over a weekend in early august.<br/><br/>Thansk for everything!

Great space and very clean cabin. Really enjoyed the stay, Eden Crest<br/>will definitely see us again!<br/>

I really enjoyed my rental! It was clean and spacious. The jetted tub was big enough for two people to sit comfortably. I loved it!

This was the first time we stayed with Eden Crest. We had a wonderful experience! The easy check in, helpful associates, great location, easy check out, everything! Would definitely recommend them.

Friendly and helpful staff. Lodge was clean and neat everything we needed was there and available to our use.

Pet friendly, small problems solved quickly overall good experience wife & Dog happy main thing.