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270 Greystone Pinnacle

  • 5 Bedrooms
  • 5 Bathrooms
  • Sleeps 10
  • Cabin
  • 5
  • 5
  • 10
  • Cabin
  • Pool
  • Hot Tub

$557to$694 per night

FREE CANCELLATION
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[begin-bold]CANCELLATION POLICY[end-bold]
Based on the dates you've selected, payments to hold your reservation per the Payment Policy below will be non-refundable when each payment is processed. The dates you've selected do not qualify for our free cancellation policy. In order to qualify, your reservation must be on or after [date-cancel-time] .
[begin-bold]FREE CANCELLATION UNTIL [date-cancel-until][end-bold]
This reservation may be cancelled for a 100% refund if made [policy] days or more before arrival date. No refund will be issued if cancelled on or after [date-cancel-until].
[begin-bold]CANCELLATION POLICY[end-bold]
We charge 50% of your reservation at the time of booking and the remaining balance approximately 60 days prior to check-in. For stays booked within 60 days of check-in, we charge 100% at the time of booking. Each payment is non-refundable.

[begin-bold]PAYMENT POLICY[end-bold]
Since today is within [payment-due] days of your arrival, we will collect the full payment today to secure your reservation.
[begin-bold]PAYMENT POLICY[end-bold]
Since today is more than [payment-due] days prior to your arrival, we will collect a 50% deposit now to secure your reservation. We will collect the balance on or around [date-balance-due].

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 Reviews

Average: 4.7/5 stars, based on 72 reviews

David A. December 19, 2018
E stories of pure relaxation. The TV's in each room allowed for private time between couples and helped keep the kids enetertained. The hot tub made the weekend that much better in the cold months. Having a Christmas tree predecorated made the weekend that much more special.
Anonymous October 2, 2018
Highly satisfactory
Laura E. July 24, 2018
We loved the cabin. It had plenty of room for all 11 of us. It was clean & comfortable. We even saw a bear at the cabin the last day we were there!
Anonymous October 17, 2018
Have been staying in Gatlinburg with Chalet Village for years. Properties are well cared for. Most importantly the office staff is awesome to work with!!
Anonymous September 28, 2018
Great stay. Quiet but still easy access to downtown. Hot tub was great as was the multicade. Spacious, newly decorated, clean.
Neal P. March 19, 2018
Enjoyed the house but seen a couple of issues that would help. It snowed 2 days that we were in Gatlinburg so we picked up some groceries just in case the road conditions got bad. This house is set up for multiple people but there isn't a large pot or pan for cooking. Also had issues with lady bugs on lower floor. We woke up every morning finding them in the beds and bathroom.
Anonymous July 2, 2018
Highly recommend this rental. Having a bathroom off of every bedroom was wonderful. The house was spotless. The view was good, but not the best we’ve had in Gatlinburg. The house was easy to get to as it is directly up from the aquarium. The hot tub works, but is older. We would stay here again.
Anonymous January 11, 2018
Amazing Property
Anonymous January 3, 2018
Our family stayed at this rental property for a family Christmas get away. It was spacious enough for our whole family. We liked the fact that each family had a comfortable king size bed and their own private bathroom. Everything was clean. The only complaint would be the hot tub, pool table and air hockey needed to be updated which was not a big deal for us. Overall our stay was great!
Anonymous April 7, 2018
A beautiful cabin with an easy access location.
Cathy M. January 16, 2018
The five bedroom/5 bathroom cabin was perfect. Great amenities.
Anonymous August 1, 2016
Perfect vacation, our family of ten(o10) enjoyed our chalet , everything
Was provided, the view was ok, we were able to see a great rainbow,a bear even
Visited one night, the grandchildren truly enjoyed this. Thank you so much, everyone was so nice .. Kay I
Ronda B. April 5, 2016
Very pleased with Chalet Village management company - Professional and rates were great. Just a few comments on what would have made it better: Carpets in need of replacing (bedrooms and staircase). Pots/Pans in need of replacing (non-stick coating damaged). Dining room table in need of refinishing on top (several areas of what appears to be water damage). We loved the location and the cabin - we would stay again.
Anonymous March 31, 2016
Great House, but needs a little TLC...needs a common Bath on the first floor so people don't have to go through a bedroom to get to a bath...needs more dishes we had to wash after every meal...needs a small sitting area in the pool table room in case someone wants to sit and watch TV beside in the living room.
Sharon C. October 27, 2015
We had a wonderful time and the chalet was beautiful. This was our first time staying so close to town and although we found we prefer to stay up higher we had a wonderful time. This is the first time in 25 years that we have seen a bear outside our cabin.
Anonymous April 14, 2018
We really enjoyed our stay here! We stayed 4 nights and wish we could of stayed longer. The house was beautiful. We think it was recently redone. We got lucky and saw a Black Bear. The highlight of the trip for the kids, plus the pool table, hot tub and Xbox
Lisa S. March 27, 2016
Lovely fun and brought back lots of memories
Andrea P. March 31, 2018
My stay here wasn’t great. The toliet bowl ran all day and night from the moment upon arrival to check out and the toliet could not be used as it didn’t flush.. The house wasn’t clean, dead bugs in the windows in amounts of 40 plus lady bugs (have pictures). Limited amount of kitchen glasses, house sleeps 10.. but has less than 10 glasses. The tv was very hard to operate, no instructions and excess of over 6 remotes.. so didn’t know which ones did what. Channels were limited. There was no foosball table per the description and pictures on website. There was no info on WiFi other than the password, however with out the network name, unable to connect to WiFi.
Larry L. December 26, 2015
Fantastic!! Close to town, but far enough away from downtown traffic. Gorgeous views of the mountains!
James G. April 24, 2018
Annual visit with the G-Kids while on Spring Break. Good location to town and easy to get around. The Chalet was a good pick for everyone.
Anonymous June 19, 2016
This was our first time staying with Chalet Village, and will most certainly stay with them again. There was a slight issue with our cabin not being ready for us when we checked in, but the property manager was more than helpful and did everything for us to make sure the issue was resolved quickly. We enjoyed being so close to all the shops, but missed being near a pool to let the kids play. Next time we stay, we will probably stay closer to the community pools.

Other than that, the cabin was in good condition. I read in previous reviews about the carpets being in bad shape. Although you can tell they are not new, the carpets were not in terrible shape as some reviews led me to believe.
Anonymous April 8, 2016
Cabin is centrally located to downtown, just up from aquarium. Cabin is well equipped with amenities and beds. The only thing it could use is some fresh carpet. Chalet Village was great to deal with.
Gary G. August 10, 2016
Less than we expected, property not being maintained, view and location were the high point, drunken renters next door were just one of the low points, dirty property, hot tub not working properly, exterior maintenance very poor, carpenter ants and boring bees, termites eating very well. Would not recommend this property to anyone.
Nicole V. August 16, 2016
We loved this house and the layout. We had 7 people in our party and loved how each of us had our own form of privacy as well when desired.
David S. July 8, 2017
We had both 269 and 270 for a family reunion and 50th Anniversary. We could not have been more pleased with the two houses.
Tyler H. May 30, 2017
Our stay was amazing! We had a group of 10 of us and the cabin fit everyone perfectly. I couldn't have chosen a better cabin to accommodate all of us. I will definitely stay with Chalet Village again very soon.
Johanna D. June 26, 2017
We really enjoyed our stay at Greystone Pinnacle. We loved the location in relation to downtown G-burg. Lots of space for everyone to have their own room and bathroom, great deck and family area. As always with Chalet Village, it was a beautiful clean cabin with all the comforts of home.
Anonymous February 14, 2017
We loved the place, rooms , decorations
- however the hot tub gave a couple of people in our group hot tub folliculitis.
Caused by bacteria
I can send pics - but red marks (looked like bites) all across their abdominal area and back
Deisha S. June 7, 2017
I loved this property! Pete t location, comfortable surroundings, and fun atmosphere. The cabin was perfect for our needs. 4 sons, 2daughter-in-laws, 1set of parents, and an aunt. The cabin was full of laughter and nonstop talking for the entire weekend. We really enjoyed having the pool table and air hockey. Thanks for facilitating great family memories.
Anonymous August 29, 2017
Unit was outdated and worn. Oven did not work and wasn't repaired during our stay. Grill a mess. Kitchen skillets worn. Towels paper thin and long black hair on one "clean" towel. Disappointed given cost of this unit. Location and views are great and close to town.
Brian H. June 11, 2014
The house and surrounding area was very nice and clean. We recently stayed 5 nights and would recemmend this property to our friends. We are looking forward to coming back in the near future.
Anonymous November 6, 2013
We'll be back next year. Definitely the best rental we have experienced. Can't think of even one thing that was not absolutely perfect!
Carolyn M. August 2, 2013
We are very grateful that the owners and Chalet Village were so accomdating to our family. We were notified that we lost our accomodations with another rental company while we in transit to Gatlinburg (the other property had bedbugs!). Chalet Village and the owner of 270 Greystone agreed to take us in with virtually no notice. You saved our family reunion!! The property is spacious and well stocked with everying you would want. The carpets could have used a cleaning but, as I said, we arrived unexpectedly at the last minute. Thanks again for everything!!!
Anonymous December 28, 2013
Enjoyed our stay, unit has everything you need! A little disappointed that online description said it had outdoor fire pits, but there were none. We had planned on making s'mores.
Jennifer C. December 25, 2013
This property was everything described plus more. There was plenty of room to accommodate my party of 12. The view was beautiful and we loved the level parking. The cabin was only 2/10 of a mile from the aquarium but it is still up the mountain and there are a few hairpin turns. If you are not used to mountains, it could be a tiny bit scary but it is nothing compared to all of the twists and turns that you have to take to get to the management office (that was really scary)!
Jamika T. February 28, 2014
Well its was very nice accept the hockey table didn't work .The master room tub has a leak it leak to the second floor where kitchen is by dining table.Other than that we will be back for another stay we loved it
Anonymous July 29, 2013
We had a great time! We loved the location and floor plan! Housekeeping did an average job as some of the basics were not as clean as it should have been. Hopefully that was just a one-time incident.
Wayne H. April 29, 2014
Everything we wanted
Michael B. May 2, 2014
We had an amazing time celebrating a friends 30th birthday.

Beautiful mountain views from all 3 levels of the cabin. The hot tub was an instant hit.

Grilled dinner for 10 the night we arrived, and the kitchen had every appliance needed and more,

breakfast saturday morning followed by a netflix movie and we hit the town!

we will definitely stay again, it was wonderful
Tony G. July 22, 2013
The house was beautiful and spotless. Location was a premium. Our family does a reunion again this is where we will stay. We had 27 people and everyone had lots of room and fun.
Anita F. December 9, 2014
The staff is always professional and easy to work with.
Francisca H. G. July 15, 2014
We are a family of 10: 2 grandparents, a son and a daughter with their spouses, and 4 grandchildren who are all in their teens. We spent 5 nights at this beautiful house which has the perfect location--close to town, yet secluded and surrounded by tall trees. We enjoyed the view when we sat in the porch.
We chose this house because it has 5 bedrooms and 5 bathrooms; it met all our expectations. Having a television set in each bedroom was another plus. The living room and the dining room were great; we had breakfast at home every morning. The area was large so that we could sit and watch the World Soccer games on TV and have snacks available at the "bar" area in the afternoons.
We enjoyed the fact that we were so close to town especially in the evening when we went out for dinner.
The house was spotless when we arrived and the staff at the Chalet Village Office was very friendly and efficient. We have no complaints. We will definitely recommend this property to friends and relatives.
We spent 4 days at this house. On day 1, the grandparents saw downtown Pigeon Forge and downtown Gatlinburg while the rest of the family went whitewater rafting. We enjoyed dinner at The Alamo Restaurant. On day 2 all of us went to Smoky Mountain National Park. On day 3 four family members went to Dollywood, and the other six members drove to Asheville, NC to tour the Biltmore mansion, visit the winery, and some did the sedgway activity. On day 4 all of us went to OBER Gatlinburg; we got on the aerial tramway & rode the skylifts. All except the grandparents did the alpine slide. The grandkids also did the water rides. We capped our vacation by having dinner at The Peddler Restaurant where the grandparents celebrated their 50th wedding anniversary.
Anonymous July 3, 2014
We enjoyed the house very much. It had everything we needed and was very clean. The kids LOVED the hot tub! It was so close to town that we could get doughnuts at the Donut Friar and be back before everyone woke up. We were also happy to find our beloved Cincinnati Reds games on the tv. Very nice and relaxing vacation.
Anonymous April 17, 2014
Very nice folks to deal with, have rented from them for 2 years and will continue. This house is nice just needs another shower in one of the bathrooms, tub only !
Michael J. April 16, 2014
Wonderful place to stay. My family came together from three different states for an amazing family reunion and this house made it possible. Great living areas, comfortable and well equipped bedrooms, fun activities (pool, air hockey, hot tub), all with an amazing view of the mountains. We will definitely stay here again!
Niethsa M. June 12, 2014
ME AND MY FAMILY HAD THE BEST TIME OF OUR LFE IN THAT CABIN! IT WAS VERY SPACIOUS! AND WHENEVER I GO BACK TO GATLINBURG I KNOW WHERE IM LAYING MY HEAD!
Jodi H. April 20, 2014
Loved this cabin. Very clean. Plenty of dishes. Nice gas grill. Loved the amount of chairs outside. Would def stay here again!! :)
Anonymous September 27, 2014
The unit was well equipped. It does need a colander and a pizza cutter in the kitchen. Also would be nice if the windows were cleaned of bird droppings. Everything was in good working order, clean and very convenient.
Anonymous September 30, 2014
The cabin was very clean . 5 bed 5 bath
One bath did not have a shower made
It difficult for adults to wash hair.
Main complaint was water pressure
And cold water. Property mgmt great
Carolina G. July 18, 2014
This cabin was gorgeous and perfect. There were a few minor things but nothing life ruining. The broiler in the oven didn't work, one side of the outdoor grill was way hotter than the other side, and the air hockey table is unusable. The beds were great, hot tub was nice, the fact that all of the TVs had Netflix was amazing, everything was spotless. The washer and dryer were perfect the pool table was fun and the jet bathtubs were wonderfully therapeutic. Oh and hello the view is spectacular! I will definitely stay here again...