All About RedAwning

Our Story & How We Make it Happen!

Over 100,000 Short-Term Rentals in 10,000 Destinations RedAwning is the leading hospitality platform for short-term rentals.  We offer the only end-to-end suite of technology and service solutions to drive property reservations and improve every stay for guests and hosts alike.

Our Mission

 To redefine vacation hospitality by combining the ease, trust, consistency, service, and benefits of a hotel stay with the extraordinary diversity and value of vacation rental properties, improving the experience for guests and hosts alike

WE DO THIS BY

RedAwning provides a comprehensive layer of services and support with every stay including: 

  • A consistent contract no matter where the property is located globally
  • Guest liability coverage to eliminate the hassle of security deposits plus a $3,000 damage waiver
  • 24-hour guest support services
  • Professionally managed vacation homes 
  • Pre-programmed Amazon Echo devices in select properties to answer guest inquiries in real-time
  • Amazon Prime Now delivery services in select properties so guests can have groceries or supplies delivered seamlessly to their rental 
  • Late check out/ early check-in options

RedAwning makes the booking experience as smooth, safe and seamless as possible by: 

  • Offering instant booking on every rental in every destination  
  • 24/7 guest support including pre-booking inquiries, 
  • Best rate guarantees
  • Member discounts and benefits for guests who opt into RedAwning’s free-to-join member program
  • App for guests to keep track of reservation details including driving directions, check-in instructions and more 
  • Listings on every major online travel booking website including Booking.com, Expedia, Vrbo, TripAdvisor, Airbnb, and many others
  • Comprehensive marketing, inquiry response and reservation processing across the world’s largest network of OTA, vacation rental and exclusive websites and travel partners
  • Complete payment processing including declined credit card handling and chargeback management
  • 24/7 guest support and check-in instruction automation
  • Instant, one-button contact with guests via a free mobile app for managers
  • Smart Websites and customized Deluxe Websites with no setup or maintenance fees
  • Live integration with Google Hotel Ads for multi-unit properties
  • A complete suite of additional digital marketing services, including search engine optimization, email, and social media marketing
  • Revenue management and exclusive promotions for more bookings and increased market share

HOW IT ALL BEGAN

Entrepreneur Tim Choate was ready for a vacation after building his second successful tech startup, and an affordable and kid-friendly vacation rental was just the ticket for his family of 5. That is until the hassle of the vacation rental world left Tim wanting a vacation from booking his vacation. 

With an extensive background in entrepreneurship, a track record of building and growing successful tech startups, and a deep understanding of the traditional vacation rental space, Choate conceptualized a vacation rental company that would stand apart from the rest. One that would make the vacation rental category safer, easier and more consistent for both guests and vacation rental managers and owners. 

Today, RedAwning is the world’s largest collection of vacation and short term rental properties, the #1 US Supplier to all major channels including Airbnb, Vrbo, Expedia, and Booking.com and a key partner to Amazon and Google, and has served over 1 million guests to date.