Privacy Policy

RedAwning.com, Inc. (“RedAwning.com”, “RedAwning”, “company”, “we”, “us”, “our”) is committed to protecting our user’s (“visitor”, “user”, “you”, “your”) privacy. We want you to know what information is collected when you visit our website, how we use that information, and how you can update it. RedAwning.com reserves the right to append or otherwise modify this privacy statement at any time in our sole discretion, so please re-visit this page occasionally to check for updates.

Information We Collect

RedAwning.com collects various types of information from our visitors so we can adjust our site to meet our users' needs and expectations. Some of this information is collected automatically through cookies and other information is collected when you become a member or select to book a vacation rental property through our service.

Information Collected Automatically

The types of information your browser or Internet session automatically sends us each time you visit one of our sites, which we automatically collect, include: Your browser, e.g., Internet Explorer® or Netscape® Your Internet domain, e.g., AOL®, EarthLink®, etc. Your computer's operating system, e.g., Windows®, Macintosh®, UNIX®, Linux® Your navigation path, i.e., the URLs of where you come to our site from, which of our pages you visit, and where you go as you leave Your IP Address This information lets us see how users are finding our sites and tells us which pages are visited the most often so we can make our websites more useful.

Information You Provide to Us

In addition to information automatically collected by your browser, RedAwning.com also collects information that you provide when you become a member of our service, join our email list, send us inquiries, or book a vacation rental property through our service. Via Membership or Email list joining RedAwning.com requires contact information related to any registration, membership, or inquiry with our service, which may include email address, physical address, phone number and other information depending on each situation. Such contact information is used to contact our visitors if necessary, and to complete bookings you may have made, fulfill the delivery of newsletters, or complete or provide other information from time to time. Opt-out policy: You can choose NOT to join our membership or email lists or ask to be removed from such lists at any time. Via Booking Process Our booking process will request personal information, such as name, street address, phone number, email address and traveling party data, as well as financial information, including credit card number, expiration, and any other requirements to assist you in completing bookings through our service. Except for your payment information, which we shall keep confidential, the personal information you provide as part of the booking process will also be shared with the owner of the property you are booking. You can choose NOT to disclose your payment information online. Instead, you can call us at the phone number(s) listed and provide the information needed to complete your booking. Please see the security section below.

How We Use This Information

We use the information we automatically collect to help us better plan our website to meet your needs. Information you provide to us is used for marketing purposes, and may result in follow-up communications.

Your Rights, Our Obligations

RedAwning.com does not sell or rent any personal data submitted by visitors to our site to any third parties. The company respects the privacy of users visiting our site and will abide by all applicable laws concerning the release of personal information. On occasion, we may use certain information that we have collected to send you information about products and services, or updates and other information we think may be of interest to you. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes. Please contact us to request your name and address be removed from our lists. If you do not want to receive our future email communications, please email a request to service@redawning.com to have your email address removed. Data you provide to us will be held in strict confidence by the company and will be used for company purposes only, except that we will share your personal information with property owners related to bookings you make through our service. The company may share aggregate information about our users with advertisers, business partners, sponsors and other third parties. We will not share your personal data with anyone else, except as may be required by law.

How To Update Your Information

To change or modify your account information, please make edits in your account online, or email us at Service@redawning.com.

Our Security Measures

RedAwning.com has security measures in place to protect against the loss, misuse, and alteration of the information under our control. We partner with Authorize.Net for secure processing and storage of your credit card information.

Why We Use "Cookies"

When you visit some our website, we use cookies to keep track of your information. This small piece of program code resides on your computer and stores your information so we can improve our service and make recommendations when you return.

Links From Our Sites To Other Sites

Our website may contain links to other sites external to us. When you access these external websites, the providers of the sites will have access to certain information about you. We are not responsible for the privacy practices or the content of any websites that we do not directly control.

For More Information

If you have questions about our information practices, please contact us at Service@RedAwning.com.

Definitions

Cookies - Data created by a web server that is stored on a user's computer. It provides a way for the website to keep track of a user's patterns and preferences and, with the cooperation of the web browser, to store them on the user's own hard disk. The cookies contain a range of URLs (web addresses) for which they are valid. When the browser encounters those URLs again, it sends those specific cookies to the web server. For example, if a user's ID were stored as a cookie, it would save that person from typing in the same information all over again when accessing that service for the second and subsequent time during the same browser session. You can opt out of the use of cookies by having your browser disable cookies or warn you before accepting a cookie. Look for the cookie options in your browser in the options or preferences menu. NOTE: If you disable cookies in your browser, you will not be able to access any secured areas of our website.

IP (Internet Protocol) Address - This is the address of a computer attached to a TCP/IP network. Every client and server station must have a unique IP address. Client workstations have either a permanent address or one that is dynamically assigned for each dial-up session. IP addresses are written as four sets of numbers separated by periods; for example, 204.171.64.2.

Browser Session - A browser session is defined as the period of time a browser is in consecutive use. The session begins when you open the browser and ends when you close it. When you reopen the browser, you begin a new session.

SSL Encryption (Secure Sockets Layer) - This is the leading security protocol on the Internet. When an SSL session is started, the browser sends its public key to the server so that the server can securely send a secret key to the browser. The browser and server exchange data via secret key encryption during that session. We also use SSL encryption whenever we display your personal information (e.g., name and address, non-financial booking information).

URL (Uniform Resource Locator) - This is an Internet address. URLs are used to locate sites on the Internet and to navigate between sites and pages within sites. The URL for RedAwning.com is http://www.RedAwning.com/. Internet Explorer and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Macintosh is a registered trademark of Apple Inc. in the United States and/or other countries. All other trademarks are the property of their respective owners in the United States and/or other countries.