Damage Waiver Terms & Conditions

Our Damage Waiver does not cover any of the following excluded losses:

1. Any losses caused by a guest or invitee after the expiration of the booked RedAwning stay, including any overstay charges.
2. Losses or damages in excess of the limitations.
3. Excessive use of electricity, gas, fuel, water or other utilities provided for the covered accommodation.
4. Indirect losses.
5. Interruption of business, loss of use or loss of income from the property.
6. Missing or lost supplies or inventory.
7. Enforcement of any law or ordinance or local rule applicable to the property.
8. Animals, including injuries to animals, veterinary care, boarding, medications, and all other services associated with animals.
9. Identity theft or identity fraud.
10. Any losses, damages, cost or expense of whatsoever nature, directly or indirectly, caused by or resulting from any of the following, regardless of any other cause or event contributing thereto:
    1. Any hostile act or act of war, terrorism, insurrection or rebellion;
    2. Actual or threatened malicious use of poisonous biological or chemical materials;
    3. Nuclear reaction or radiation or radioactive contamination;
    4. Seizure or destruction under quarantine or custom regulation, or confiscation by order of any governmental or public authority;
    5. Contraband, or illegal transportation or trade;
    6. Any dishonest act, including but not limited to theft; or
    7. Lack of electricity, fuel, water, gas, steam, refrigerant, sewerage, telephone or internet services due to external factors.
11. The following conditions:
    1. Faulty workmanship, material, construction or design from any cause;
    2. Deterioration, depletion, rust, corrosion or erosion, inherent vice or latent defect;
    3. Ordinary wear and tear;
    4. Settling, cracking, shrinking, bulging, or expansion of foundations, floors, pavements, walls, ceilings or roofs;
    5. Changes of temperature or relative humidity; or
    6. Damage caused by insects, animals or vermin (including pets);
12. Any losses, damages, claims, costs, expenses or other sums directly or indirectly arising out of or relating to mold, mildew, fungus, spores or other microorganism of any type, nature, or description, including but not limited to any substance whose presence poses an actual or potential threat to human health. This exclusion applies even if there is (i) any physical loss or damage to covered property; (ii) any peril or cause covered hereunder, whether or not contributing concurrently or in any sequence; (iii) any loss of use, occupancy, or functionality; or (iv) any action required, including but not limited to, repair, replacement, removal, cleanup, abatement, disposal, relocation, or steps taken to address medical or legal concerns.
13. Any fees that may be charged to a guest by a host/property manager for additional individuals invited to, or otherwise provided access to, the covered accommodation who are not included in the guest’s booking of such covered accommodation.
14. Costs arising out of the loss of, loss of use of, damage to, corruption of, inability to access, or inability to manipulate, any and all Electronic Data will not be paid. “Electronic Data” means information, facts or programs, stored as or on, created or used on, or transmitted to or from any Electronic Media. “Electronic Media” means computer software, including systems and applications software, hard or floppy disks, CD-ROMS, tapes, drives, cells, data processing devices or any other media which are used with electronically controlled equipment.