Thank you for purchasing a RedAwning.com stay in North Lake Tahoe with Groupon!
Take a look at our RedAwning.com & Eversave Present: Winter in Northstar Package Deal page, or search participating properties* for availability, by entering "Promo14" with quotations in the keyword field in our blue search bar above along with your desired dates of stay.
*Note: Not all Lake Tahoe properties are participating in this promotion.
Click the "Check Availability" button on the property page and then select the first and last nights of your stay on the calendar. You can choose our damage insurance, or a refundable security deposit, by clicking the small circle next to one of the two (you must select one). The insurance is only up to $39 for $3,000 in accidental damage coverage. The security deposit is a hold on your credit card that will expire if everything is fine during your stay. Please read the Rental Agreement. Click the box to accept the agreement, and click “Book Now."
*Note: The voucher is for a 3 night stay. We'll also honor the same discounted rental rate per night for added nights on weekdays.
Please enter your billing information to cover the cleaning fee and tax that is not included with your Groupon voucher. Our system automatically charges a 10% deposit on the standard reservation cost to hold your reservation. We will adjust your reservation after receiving your voucher, and then we will collect the balance to cover tax and cleaning 60 days prior to the arrival date, or 24 hours after your reservation if your arrival is within 60 days. Please read the Rental Agreement for more billing information.
Once the reservation deposit is collected you will be sent an e-mail confirming your reservation. Reply to your confirmation email with your voucher number ex. (#1234567-0-0) and we will adjust your pricing. If you have any questions, there's no need to worry! You can always contact us by:
- Chat: Click the green "Help" button on the bottom right of your page and select "Chat with us"
- E-mail: [email protected]
- Phone: 888-RedAwning (888-733-2964)
No.
Can this be used for the holidays?
The voucher is not valid for national holidays and their weekends:
Blackout Dates: Jan 14-16, 2012; Feb 18-20, 2012 and April 8, 2012.
How do I pick my dates for the deal?
Click the "Check Availability" button on the property page (any of the participating properties) and then select the first and last nights of your stay on the calendar.
Can I add a extra night on the weekend to my stay?
The voucher only works for weekdays, but you are more than welcome to add an extra night stay over the weekend at the regular rate.
What's up with the cleaning fees?
The cleaning fee reflects the amount of work needed to fully prepare the property for the next renter. Note that for vacation rentals, a housecleaner needs to travel to the location, clean all rooms, bathrooms, and kitchen, and launder all sheets and towels.
Can I use this voucher for other properties?
Vouchers are only valid for participating properties.
Wait, what?! Do I get charged the regular price for booking?
Don't worry, we only charge a 10% deposit to hold your reservation and we will adjust your totals when we receive your voucher number.
What if I want to cancel my Groupon voucher?
The standard RedAwning cancellation policy applies to all reservations. Please be sure about your dates before making your reservation.
What isn't included in the voucher?
Taxes (10%), $4.50 daily vacation rental charge, & cleaning fees are not included in your voucher purchase, and will be added in final billing.
Your Hassle Free Insurance or Security Deposit option are also NOT included:
You have the option to purchase Damage Insurance for $39 to cover up to $3,000 of accidental damage during your stay,
or you can choose a refundable security deposit as noted at checkout.
What is the total cost with my voucher?
Remember, you already paid Groupon for the voucher, so we don't charge that here.
(Eversave Voucher) + (Taxes + Cleaning Fee + Hassel Free Insurance) = Total Cost
Any more questions? For the quickest response, connect with us on chat. You can also email us at [email protected] or give us a call at 888-RedAwning (888) 733-2964.
Enjoy your trip and remember that RedAwning.com, the fastest, easiest, safest way to reserve a vacation rental, is here to help however you need.